Successfully Deployed at New Terminal of International Cruise Center, Empowering Efficient Border Inspection

As the international cruise tourism market continues its steady recovery, the new terminal of the International Cruise Center – a key land-sea transportation hub – has witnessed a significant surge in passenger flow. Border inspection, a critical link in entry-exit management, must not only uphold stringent security verification standards but also cope with massive passenger volumes during peak hours. This places extremely high demands on the stability, efficiency, and security of channel equipment. Leveraging years of technical accumulation and extensive industry experience in the pedestrian turnstile sector, Shenzhen Ironman Intelligent Technology Co., Ltd. (hereinafter referred to as "Ironman Intelligent") has successfully delivered a customized border inspection turnstile solution for the new terminal, effectively enhancing both inspection efficiency and passenger travel experience.

As a major gateway for foreign transportation in the region, the new terminal of the International Cruise Center primarily handles entry-exit clearance for international cruise passengers. During the project preparation phase, the border inspection area of the new terminal faced multiple challenges:

• Intense Peak-Hour Passenger Pressure: When cruise ships berth, hundreds or even thousands of passengers converge within a short period. Traditional turnstile equipment often causes congestion, leading to excessively long waiting times and undermining the clearance experience.
• Stringent Security Verification Standards: Border inspection requires rigorous verification of passengers’ documentation (e.g., passports, visas, entry-exit certificates). Turnstiles must seamlessly integrate with border inspection systems to ensure accurate information verification, prevent passage with counterfeit documents, and incorporate security features such as anti-tailgating and anti-climbing.
• Strict Environmental Adaptability Requirements: Located near the coast, the new terminal has high air humidity and salt content. Turnstile equipment must offer excellent corrosion and moisture resistance to ensure long-term stable operation and reduce maintenance costs.
• Multi-Scenario Adaptation Needs: In addition to regular passenger channels, dedicated channels for special groups (e.g., the elderly, disabled, pregnant women, and VIPs) and staff channels are required. Each type of channel demands differentiated access control and functional configurations.

To address the unique needs of border inspection at the new terminal, Ironman Intelligent assembled a professional R&D and project team. After multiple on-site surveys, demand analyses, and solution optimizations, the company finalized a customized turnstile solution centered on "efficient verification, security protection, stable durability, and intelligent management." The core products and functional configurations are as follows:

To balance "strict verification" with "fast passage" while ensuring secure isolation within the channel, the project adopted Ironman Intelligent’s independently developed intelligent double-gate interlocking swing turnstiles. This equipment offers the following key advantages:

• Double-Gate Interlocking to Prevent Tailgating: Two gates (front and rear) are installed in the channel, with an interlocking mechanism. The rear gate can only open after the front gate is fully closed, effectively preventing unauthorized tailgating and ensuring border inspection security.
• Seamless Integration with Multiple Systems for Efficient Verification: The equipment supports seamless connection with border inspection systems (e.g., entry-exit document readers, facial recognition systems, fingerprint verification systems). After passengers present their documents (or undergo facial recognition/fingerprint verification), the system completes information comparison and verification within 1-2 seconds. Once verified, the gate opens automatically, significantly reducing passenger clearance time and improving throughput during peak hours.
• Corrosion & Moisture Resistance for Coastal Environments: Tailored to the terminal’s coastal location, the turnstile housing is made of 304 stainless steel with a special anti-corrosion surface treatment. Internal electronic components use industrial-grade parts with excellent moisture resistance, and a moisture-proof ventilation structure is installed at the bottom of the equipment. These features effectively resist damage from humidity and salt, ensuring long-term stable operation and reducing maintenance frequency and costs.
• Human-Centered Design to Enhance Travel Experience: The swing gates are made of flexible materials and equipped with anti-pinch functionality – if a person or object is detected in the channel, the gate automatically stops closing and reopens to avoid injury. Channel width is adjustable to accommodate special needs (e.g., passengers with large luggage or wheelchairs). Clear indicator lights and voice prompts (e.g., "Please present your documents," "Verification passed, please proceed," "Gate closing soon") guide passengers to pass through correctly.

To enable refined management and real-time monitoring of border inspection channels, the project simultaneously deployed Ironman Intelligent’s independently developed Integrated Turnstile Control Platform, which offers the following functions:

• Real-Time Monitoring & Status Alerts: The system displays real-time operating status of each turnstile (e.g., normal, faulty, offline) and traffic data (e.g., real-time passenger flow, cumulative passenger flow, verification pass rate) via a visual interface, allowing managers to track channel operations at any time. In case of equipment failures (e.g., gate jamming, verification system errors), the system automatically triggers audio-visual alarms and sends fault notifications to managers’ mobile devices, facilitating timely troubleshooting and minimizing downtime.
• Hierarchical Access Control: The system supports role-based access control – for example, administrators can configure the system, query and export data, while maintenance personnel only have permission to handle equipment faults. This ensures secure and standardized system management. Additionally, differentiated access permissions can be set for different channels (e.g., regular passenger channels, special passenger channels, staff channels) to strictly control entry and exit.
• Data Statistics & Analysis: The system automatically collects daily, weekly, and monthly channel traffic data (e.g., peak passenger flow periods, traffic share of each channel, analysis of verification failure causes) and generates detailed reports. This provides data support for border inspection authorities to optimize clearance processes and adjust the number of open channels, further improving management efficiency.
• Emergency Linkage Function: In emergency situations (e.g., fires, sudden passenger congestion), managers can remotely control all turnstiles to open (or close) via the system, aligning with the new terminal’s emergency evacuation plan to ensure passenger safety. The system can also link with the terminal’s security monitoring system – if abnormal activity is detected in the channel area, the system automatically triggers emergency control measures for the turnstiles.
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To ensure smooth project progress, Ironman Intelligent developed a rigorous implementation plan, divided into the following phases:

1. Preparatory Phase: The team held multiple communications with the new terminal’s management and border inspection authorities to confirm equipment installation locations, wiring requirements, and system integration details. Meanwhile, equipment production and debugging were completed to ensure all products met project specifications.
2. On-Site Installation & Debugging Phase: A professional construction team was deployed to install equipment, lay wiring, and integrate systems in the border inspection area. After installation, each turnstile underwent individual debugging, and the integrated control platform was tested for system compatibility to ensure normal equipment operation and smooth system integration.
3. Personnel Training & Trial Operation Phase: Professional training was provided to border inspection staff and terminal maintenance personnel, covering equipment operation, system management processes, and troubleshooting of common faults. After training, the project entered a one-month trial operation period, during which Ironman Intelligent assigned technical personnel to be on-site to address issues in real time and optimize equipment parameters and system functions based on operational data and user feedback.
4. Acceptance & Delivery Phase: After the trial operation, Ironman Intelligent organized the terminal’s management and border inspection authorities to conduct project acceptance, covering equipment performance, system functions, clearance efficiency, and security protection effectiveness. Upon successful acceptance, formal delivery was completed, including a one-year free warranty (covering free equipment repair, parts replacement, and technical support) and a long-term maintenance service plan.

Since its official commissioning, Ironman Intelligent’s pedestrian turnstiles have demonstrated outstanding performance in the border inspection scenario of the new terminal, achieving significant outcomes:

• Dramatically Improved Clearance Efficiency: During peak hours, the average passenger clearance time was reduced from 5-8 minutes to 1-2 minutes, and the hourly throughput per channel increased to 300-400 passengers. This effectively alleviated congestion when cruise ships berth, reducing passenger complaints by over 70%.
• Strengthened Security Protection: The anti-tailgating function of the double-gate interlocking turnstiles and multi-system verification mechanism have eliminated unauthorized tailgating. No security incidents caused by turnstile equipment have occurred since operation began.
• Stable & Reliable Equipment Operation: In the humid, salt-rich coastal environment, the equipment failure rate is below 0.5%, requiring only 1-2 routine inspections and maintenance sessions per month. This significantly reduces the terminal’s maintenance costs, and the equipment’s durability and stability have been highly recognized by border inspection authorities.
• Optimized Management Efficiency: The Integrated Turnstile Control Platform allows managers to monitor real-time channel status and traffic data, enabling timely adjustments to channel opening strategies and reducing the workload of manual inspections and management. Meanwhile, the data statistics and analysis function provides strong support for optimizing clearance processes, further enhancing the refinement of border inspection management.

The management of the International Cruise Center’s new terminal stated: "Ironman Intelligent’s pedestrian turnstile solution fully meets our border inspection needs. The equipment operates stably, clearance efficiency is high, and it has effectively improved the passenger clearance experience while greatly facilitating our management work." The head of the border inspection authority also commented: "The turnstiles integrate seamlessly with our border inspection system, ensuring accurate and fast verification and reliable anti-tailgating performance. This provides strong technical support for us to fulfill our entry-exit management responsibilities strictly."

The successful application of Ironman Intelligent’s pedestrian turnstiles in the border inspection scenario of the International Cruise Center’s new terminal not only demonstrates the company’s technical strength and customized service capabilities in the turnstile sector but also provides a replicable solution for turnstile applications in "transportation hub + border inspection" scenarios across the industry.

Looking ahead, Ironman Intelligent will continue to deepen R&D in pedestrian turnstile technology, continuously optimize product performance and solutions, and launch more targeted products and services for additional niche scenarios (e.g., airport ports, border checkpoints, customs supervision areas). The company is committed to contributing more to improving entry-exit management efficiency and safeguarding public security.

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